Terms of service
OVERVIEW
Welcome to Vkhulu! These Terms and Conditions ("Terms") govern your access to and use of vkhulu.store, including all products, services, content, features, and tools made available through our website (collectively, the "Services"). Vkhulu is powered by Shopify.
By visiting, browsing, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, please do not use our Services.
The terms "we", "us", and "our" refer to Vkhulu. The term "you" refers to the user or customer of our Services.
SECTION 1 – ELIGIBILITY AND ACCOUNT
By using our Services, you confirm that:
• You are at least 18 years of age or the age of majority in your jurisdiction.
•You have the legal capacity to enter into a binding agreement.
• You will provide accurate, complete, and current information when creating an account or placing an order.
You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You may not transfer or assign your account to any other person.
SECTION 2 – PRODUCTS AND DESCRIPTIONS
We make every effort to accurately represent our products, including descriptions, images, and pricing. However:
•Product colors and appearance may vary depending on your screen settings and device.
•We do not guarantee that product quality will meet your specific expectations.
• Product descriptions and availability are subject to change without notice.
• We reserve the right to discontinue any product or limit quantities at any time.
SECTION 3 – ORDERS
When you place an order on vkhulu.store, you are making an offer to purchase. Vkhulu reserves the right to accept or decline any order at its sole discretion. Your order is confirmed only when you receive an official order confirmation from us.
We must receive successful payment before your order is accepted. Please review your order carefully before submitting. Once an order is accepted, cancellations may not be accommodated.
All purchases are for personal or household use only and not for commercial resale or export.
Returns and exchanges are governed by our Refund Policy available on our website.
SECTION 4 – PRICING AND BILLING
All prices are listed in Indian Rupees (INR) unless otherwise stated. Prices are subject to change without notice. The price charged will be the price displayed at the time your order is placed.
Prices do not include applicable taxes (GST), shipping, or handling charges unless expressly stated. You are responsible for paying all applicable taxes and charges.
By placing an order, you represent that:
•The payment information you provide is accurate and complete.
• You are authorized to use the payment method provided.
•You will pay all charges incurred, including taxes and shipping fees.
SECTION 5 – SHIPPING AND DELIVERY
We aim to process and dispatch orders promptly. However, all delivery timelines are estimates only and are not guaranteed. We are not liable for delays caused by:
•Shipping carriers or courier services.
•Customs or import processing.
•Natural disasters, strikes, or other events beyond our control.
Once an order is handed over to the carrier, the risk of loss and title passes to you. Please ensure your shipping address is accurate at the time of placing the order.
SECTION 6 – INTELLECTUAL PROPERTY
All content on vkhulu.store, including but not limited to text, images, graphics, logos, product names, and designs, is the property of Vkhulu or its licensors and is protected under applicable intellectual property laws.
You may not reproduce, distribute, modify, or use any content from our Services for commercial purposes without our prior written consent. Unauthorized use may constitute a violation of applicable laws.
SECTION 7 – PRIVACY POLICY
Your use of our Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Services, you acknowledge and agree to the terms of our Privacy Policy.
Our Privacy Policy can be viewed at: vkhulu.store/policies/privacy-policy
SECTION 8 – THIRD-PARTY LINKS AND TOOLS
Our Services may contain links to third-party websites or tools. We are not responsible for the content, accuracy, or privacy practices of those third-party sites. Accessing third-party links is done at your own risk.
We may provide access to optional third-party tools on an "as is" and "as available" basis without warranties of any kind. Your use of such tools is entirely at your own discretion.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Vkhulu is powered by Shopify, which enables us to provide our Services. However, all sales and purchases are made directly with Vkhulu. Shopify is not responsible for any aspect of transactions between you and Vkhulu, including any injury, damage, or loss resulting from purchased products or services.
SECTION 10 – USER CONDUCT AND PROHIBITED USES
You agree to use our Services only for lawful purposes. You must not:
•Use the Services for any unlawful, fraudulent, or malicious purpose.
•Violate any applicable laws or regulations.
•Infringe upon our intellectual property rights or those of any third party.
•Transmit spam, viruses, or any harmful code.
•Attempt to gain unauthorized access to our systems.
•Use automated bots, scrapers, or AI tools to access the Services without our written consent.
•Harass, abuse, or harm other users or our staff.
We reserve the right to suspend or terminate your account if you violate any of these terms, without prior notice.
SECTION 11 – USER FEEDBACK AND REVIEWS
If you submit feedback, reviews, suggestions, or other content to us, you grant Vkhulu a perpetual, worldwide, royalty-free license to use, reproduce, and publish such content for any purpose, including improving and promoting our Services.
You represent that your feedback is your own, does not infringe any third-party rights, and is not unlawful, defamatory, or offensive. We reserve the right to remove any content at our discretion.
SECTION 12 – ERRORS AND INACCURACIES
We strive to ensure all information on our website is accurate. However, there may occasionally be typographical errors, pricing mistakes, or inaccuracies. We reserve the right to correct any errors and cancel orders affected by pricing mistakes, even after an order has been placed.
SECTION 13 – DISCLAIMER OF WARRANTIES
TO THE FULLEST EXTENT PERMITTED BY LAW, VKHULU PROVIDES ALL SERVICES AND PRODUCTS ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
We do not warrant that our website will be uninterrupted, error-free, or free from viruses or harmful components.
SECTION 14 – LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, VKHULU, ITS OWNERS, EMPLOYEES, AFFILIATES, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF OUR SERVICES OR PRODUCTS, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES.
Our total liability to you for any claim arising from the use of our Services shall not exceed the amount paid by you for the specific product or service giving rise to the claim.
SECTION 15 – INDEMNIFICATION
You agree to indemnify and hold harmless Vkhulu, Shopify, and their respective affiliates, officers, employees, and agents from any claims, losses, damages, or expenses (including reasonable legal fees) arising from:
•Your breach of these Terms.
Your violation of any applicable law or third-party rights.
• Your use of our Services.
SECTION 16 – TERMINATION
We reserve the right to terminate or suspend your access to our Services at any time, with or without notice, if we determine that you have violated these Terms or engaged in any conduct harmful to our business or other users.
Sections relating to Intellectual Property, Limitation of Liability, Indemnification, Disclaimer of Warranties, and Governing Law shall survive any termination.
SECTION 17 – GOVERNING LAW AND DISPUTE RESOLUTION
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from or related to these Terms or your use of our Services shall be subject to the exclusive jurisdiction of the courts located in Nagaland, India.
We encourage you to contact us first at admin@vkhulu.store to resolve any disputes amicably before pursuing legal action.
SECTION 18 – CHANGES TO TERMS
We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page with the updated "Last Updated" date. Your continued use of our Services after any changes constitutes your acceptance of the revised Terms.
We recommend reviewing these Terms periodically to stay informed of any updates
SECTION 19 – SEVERABILITY
If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be severed from these Terms and shall not affect the validity or enforceability of the remaining provisions.
SECTION 20 – ENTIRE AGREEMENT
These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Vkhulu regarding your use of our Services and supersede all prior agreements or understandings.
SECTION 21 – CONTACT INFORMATION
If you have any questions about these Terms and Conditions, please contact us:
Vkhulu
Email: admin@vkhulu.store
Address: H-khel Diphupar A, 4mile Diphupar, Dimapur, NL, 797115, India
Website: vkhulu.store